WebMay 5, 2016 · Download. Essay, Pages 2 (483 words) Views. 2371. Quality assurance is based on setting agreed quality standards at all stages in the production of a good or service in order to ensure that customers’ satisfaction is achieved. It does not just focus on the finished product. This approach often involves self-checking by workers of their own ... WebMay 23, 2011 · Customers are like blood to a business and the absence of a proper clientele is deleterious to the business making it unable to survive in this competition. It is this premise that leads to the saying that the customer is always right. Unluckily the online business industry has abjured this concept totally. Looking at the phrase closely, we can ...

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