Web3 HIGHMARK PROVIDER MANUAL Chapter 5.5 Page. Care & Quality Management: Denials, Grievances, & Appeals . 5.5 MEDICAL NECESSITY DENIALS, Continued . Written notification of denial . Providers are notified verbally, as well as formally by letter, when the decision is made to not authorize a service. WebFor anything else, call 1-800-241-5704 (TTY/TDD: 711) Monday through Friday 8:00 a.m. to 5:00 p.m. EST Have your Member ID card handy. Providers Do not use this mailing address or form for provider inquiries. Providers in need of assistance should contact provider services at 800-241-5704 (toll-free). Reporting Fraud
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WebA psychiatrist can treat and prescribe medicine for members 18 and up. Talk to a specially trained Blues On CallSM registered nurse, any time, any day of the week by calling 888-BLUE-428 (1-888-258-3428). Talk to a Highmark wellness coach to get help managing stress or improving your sleep by calling 800-650-8442, Monday – Friday. WebProviders should check claims status via NaviNet or by contacting Highmark Wholecare. Who should a provider contact if they want to appeal a prior authorization or claims payment denial? In the event of a prior authorization or claims payment denial, providers may appeal the decision through Highmark Wholecare. Providers should citb touch screen test revision
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WebProvider Manual and Resources EPSDT EPSDT Program The Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) program is a federally mandated program for patients age 20 and younger who are eligible for Medical Assistance. WebProvider Manual and Resources Provider Manual and Resources Download the Current Provider Manual Resources Find Out If a Service Requires Prior Authorization Use the … WebHighmark Wholecare members can use our Wholecare Resource Center to find food assistance, help paying bills, and other free or reduced cost programs, including new programs for the COVID-19 pandemic: ZIP Search diane crews layton utah